Gintzig Commemorative Lecture and Luncheon: The Caring in Healthcare: Challenges and Opportunities in a Technological Era (LUNCHW)

Artificial intelligence could liberate providers from their clerical/documentation burden and allow for more meaningful patient interactions. It might also ease the epidemic of provider burnout. However, without forethought, oversight and user input, every new advance can have unintended human consequences. A century ago, Peabody famously said, “The secret of the care of the patient is in caring for the patient.” Healthcare systems need fiscal soundness and inspired leadership, delivering caring to people with presence and empathy.